Final mile delivery is a term frequently used in transport and logistics to describe the efficient movement of goods from a distribution hub to the point of end use. In our specialist field of transporting high value, delicate and frequently bulky electronic equipment, Relay Technical Transport is fully committed to providing the highest final mile delivery standards. We use the latest technology, exceptional skills and extensive resources to ensure that our customers receive the very highest quality transport and logistics services at all times.
The nature of the customer assets we handle, from multifunctional printers (MFPs) to laboratory fridges and from coffee machines to complex engineering equipment means that speed and efficiency are only part of the logistics requirement. This is because these valuable customer assets are essential for businesses, healthcare institutions, colleges and other end user establishments that have requested them.
We are well aware of this fact, as are our delivery crews who have extensive technical abilities and commitment in providing high quality customer service on all occasions. Relay will always field a two-man delivery crew, with more personnel added if required and will empower them with all the equipment handling resources they need for any given project. For the benefit of both our customers and our employees, we will never cut corners on how any assignment, however large or small in scale, is provided for or manned.
In transit from the first mile to the final mile, delivery of each consignment is closely monitored by our sophisticated tracking technology. This means that our customers know the exact status of their property at every stage of the journey from departure to arrival. They are constantly kept in the loop.
Going the Extra Mile in Final Mile Delivery
Our final mile delivery services ensure that the equipment we handle and deliver to the end user location is done so without any damage. Furthermore, our crews will position and install items at the actual point of end use, test to confirm it is fully operational and train staff in its use whenever necessary. Companies often maintain that their people are their greatest asset, and that is certainly true here at Relay.
Our crews are highly skilled at handling all types of electronic equipment and are highly skilled engineers and technicians. They know what they’re doing, can answer any questions a customer might have and are committed to doing every aspect of each assignment exceptionally well. Customers have frequently testified to the friendly and professional service they have received from our delivery crews.
Please get in touch at any time to find out more about our extensive final mile delivery services.