Warehouse Management
Relay’s Warehouse Management System operates across our national depot network and plays a key role in supporting efficient technical equipment handling and stock control.
The system helps improve productivity within our warehouses while ensuring accurate inventory management. Through software compatibility and the use of RF technology, equipment can be received, stored and dispatched quickly and efficiently.
Customers also benefit from secure online access to stock information through web-based reporting tools, providing clear visibility of inventory levels and movement when required.
Booking and Tracking
Relay’s web-based job booking system enables the rapid and secure transfer of information using Electronic Data Interchange. This approach removes the need for manual paperwork and reduces the risk of errors during the ordering process.
Every consignment is assigned a unique job number, allowing both Relay and our customers to monitor the progress of equipment throughout the collection and delivery process.
This provides complete visibility and security for every shipment, ensuring that the location and status of each asset can be identified at any time.
Quality Assurance
Relay’s order processing procedures form an integral part of our wider management system, which governs the policies, organisation and operational processes used throughout our business.
These procedures support our commitment to exceeding the internationally recognised BS EN ISO 9001 standard for quality management.
This focus on quality underpins every stage of our technical equipment collection and delivery operations, ensuring that customers receive a reliable, consistent and professional service. If you require technical equipment collection contact us.