Our testimonials will reveal many glowing tributes to our collection and delivery crews. Here is a small sample from our more recent assignments nationwide.

A multitasking force for faultless deliveries 

I thought I would reach out to you regarding a collection and delivery two of your colleague's did for us at Royal Victoria Infirmary Newcastle. They were absolutely brilliant, nothing was too much to ask as they worked like Trojans as this was not an easy job, the equipment was very heavy and delicate not to mention very expensive. They are a real credit to your company and I look forward to seeing them on another job.
I am writing to commend, and to say thank you, to your staff members Liam T, Albert and Mitchell, who delivered a new HP Photocopier, and removed two copiers from the church today. St. Paul’s church is not an easy site for delivery. It is a large Baroque church, built of Portland stone, with a number of steep steps at the front, and then the Parish Office is up a spiral staircase, and at the end of a gallery of pews. Liam, Albert and Mitchell worked with skill, strength and good humour to achieve the task. I wanted to say how much I appreciated their work and attention to the far from easy challenge of the task. Once again, thank you.
Could you please pass on our thanks to two of your team - George Rogers and Martin Wenham. They worked on our site for a period of nine days and throughout that time they were so professional. They both did a brilliant job, were so courteous to our customers and worked with such a good sense of humour. They could not have been more helpful - an absolute delight to work with. Hopefully you will send them to us again when we work on Phase Two!

Great work and communication skills

Our crews are excellent ambassadors for Relay and we take pride in their wide range of skills and commitment to carrying out a faultless collection, delivery and installation in every project they undertake.

Relay ensures that our crews are fully resourced and equipped to carry out assignments that can frequently be challenging in terms of scheduling, access and installation at point of use. It should also be remembered that the equipment we handle is invariably bulky, fragile and highly valuable.

We also have regular training and testing programmes in safe driving techniques and concerning the features of the equipment they install in their capacity as engineers and technicians. However, their ability to communicate with the end users, to provide them with the information they require and put them at their ease through professionalism and friendliness, is something very special.

The ability of our crews to deliver “a terrific service experience” is something Relay values beyond measure, and we will always aim to continually deliver this high quality service experience to customers and end users.