The ways Relay uses to track customer consignments grow more sophisticated day by day. One of the newest additions to our range of technological aids is Geofencing, a brilliant positioning tool that can pinpoint the exact status of a delivery or collection.

 

Geofencing creates a virtual area on a map surrounding the postcode reference of the delivery or collection point. This fence acts as a trigger mechanism for sending instructions to fleet control, informing the logistics manager of the status of goods in transit. Given that Relay specialises in handling high value equipment which is frequently required for tight deadlines, having this level of ongoing reporting is essential.

 

 

When carrying out a delivery, a vehicle triggers an update to the system when it enters the geofence, informing control that the vehicle has arrived at its destination. If collecting equipment, the process works in reverse, triggering an update on exiting the geofence to say that the goods have been collected.

 

Relay’s Stuart Berry explains: “The size of the geofence can be configured to as large or as small an area as required around the postcode. This makes for a very useful level of flexibility and combined with our range of track and trace systems, geofencing is a great asset.”

 

With timing being all important to many Relay customers, this system will report when a vehicle hasn’t crossed the geofence within x minutes of its expected delivery time. This sends a signal back that there will be a late arrival.

 

Fleet positioning is also displayed on the area map, showing where one or more vehicles are in relation to the delivery or collection point. There is never a moment when the consignment is out of view and out of contact. This makes for smooth and efficient logistics and is reassuring for the customer.